Privacy Policy

Last updated: November 10, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (email, username)
  • Conversation history with AI avatars
  • Usage data and preferences
  • Device information and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Personalize your experience with AI avatars
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns and trends

3. Data Security

We take data security seriously and implement industry-standard measures to protect your personal information. All conversations are encrypted in transit and at rest. We use secure servers and follow best practices for data protection.

4. Conversation Privacy

Your conversations with NEXO avatars are private and confidential:

  • Conversations are stored securely and encrypted
  • We do not share your conversations with third parties
  • Conversations are used only to improve your experience
  • You can delete your conversation history at any time

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist our operations (under strict confidentiality agreements)

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage, and personalize content. You can control cookies through your browser settings.

8. Children's Privacy

NEXO is intended for users aged 18 and older. We do not knowingly collect information from children under 18. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]