Terms of Service

Last updated: November 10, 2025

1. Acceptance of Terms

By accessing and using NEXO, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily use NEXO for personal, non-commercial purposes. This is the grant of a license, not a transfer of title.

3. User Conduct

You agree to use NEXO only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of NEXO.

Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within NEXO.

4. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

5. AI Companionship Disclaimer

NEXO provides AI-powered emotional companionship. While our avatars are designed to provide meaningful conversation and support, they are not a substitute for professional mental health services, medical advice, or human relationships.

If you are experiencing a mental health crisis, please contact appropriate emergency services or mental health professionals immediately.

6. Subscription and Payments

Premium subscriptions are billed on a recurring basis. You may cancel your subscription at any time. Refunds are provided in accordance with our refund policy.

7. Limitation of Liability

NEXO shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service.

9. Contact Information

For questions about these Terms of Service, please contact us at [email protected]